GENERAL TERMS AND CONDITIONS FOR USE OF felyx’ SERVICES IN BELGIUM

Last update to these General Terms and Conditions: 27 June 2023

These General Terms and Conditions (“Terms”) govern the use of felyx app (“felyx App”) and the rental of shared electric scooters or mopeds (“E-scooters”) provided by Felyx Belgium B.V., a private limited liability company, with registered office at Building B1 CityLine, Rue des Vétérinaires 42A ,1070 Anderlecht. Module B1-100-01a, Register of Legal Entities of Brussels, registered in the Crossroads Bank for Enterprises under number 0720.798.585 or any of its group companies (“felyx”, “we”, “our” or “us”) via the felyx App (collectively as “Services”). Subject to these Terms, a felyx customer (hereinafter “you”, “your” or “Customer”) and felyx enter into an agreement for the usage of the felyx App and to the rental agreements of felyx E-scooters which are concluded through the felyx App.

felyx’s Customer support can be contacted at the following telephone number: +32 2 588 85 04 or at the following email address: [email protected].

WE KINDLY ASK YOU TO READ THE APPLICABLE TERMS CAREFULLY BEFORE USING felyx SERVICES IN YOUR COUNTRY. ANY USE OF felyx SERVICES (ACCOUNT CREATION AND RENTAL OF OUR E-SCOOTERS) IS SUBJECT TO YOUR ACCEPTANCE OF THESE TERMS. IF YOU HAVE NOT ACCEPTED THESE TERMS, YOU MAY NOT MAKE USE OF felyx SERVICES.