We have something new for you
We are introducing a new pricing model for our e-mopeds in order to increase the availability and to prevent parking nuisance. We call this dynamic pricing. Below you can read why we do this, how it works and what value it delivers to you.
How dynamic pricing works
Sometimes the demand for our e-mopeds is too low at certain places. To get our e-mopeds in the right place, the price per minute is adjusted based on time and location. For a price change down of just a few cents per minute, supply and demand are back in balance. This increases the availability of our e-mopeds and helps you to find an e-mopeds at the right time and the right place!
The demand changes
The demand changes
In areas where demand is low, e-mopeds often stand still for a longer time. This means that there are not enough e-mopeds in the rest of the city where the demand is higher.
To move idle e-mopeds away from areas with low demand, we reduce the minute price by 10%. By doing this, as a felyx customer, you can save money and other customers can find a felyx faster.
This keeps our e-scooters moving and better distributed throughout our service area. That’s good for the general availability of our e-mopeds and therefore for you as a customer.
How does it work in the app?
In the felyx app you can see the difference between an e-mopde with a regular price and a dynamic price through the orange icon. If you click on an e-moped you can see how much % the price deviates from the regular rate. P.S. Make sure to download the latest version of our app.
Frequently Asked Questions
Will the minute rate change after I start a trip?
No, the price cannot change during your ride. The price is set before you start a ride and we clearly communicate to you whether an e-moped has an adjusted price.
How can I recognize an e-scooter with a dynamic price in the app?
You can recognize the e-moped with an adjusted price by the orange icon. If you click on an e-moped, the screen will show how much % the price deviates from the regular rate. Make sure to download the latest version of our app.
Does dynamic pricing apply to all cities that you are active in?
Yes, dynamic pricing is available for e-mopeds in all German cities. Outside of Germany, dynamic pricing is also available in Brussels, Rotterdam and The Hague. But it could be that it will be active in other cities soon.
Does dynamic pricing also apply to parking?
No, at this moment it only applies to driving minutes. So it does not apply to parking minutes and extended reservations.
Could the price of a dynamic priced e-scooter also increase?
The dynamic pricing only concerns price reductions.